Privacy Policy

1. Who We Are

1. Our website address is: https://neuraplayinternational.com
2. Academy Address: Roda Towers, 2010 Al Nadah, Sharjah 00000, United Arab Emirates
3. Contact: +971 58 234 6359 | legal@neuraplayinternational.com.

 

2. What Information We Collect

1. Personal information provided during registration (parent and child names, contact details, emergency contacts).
2. Medical information and special needs for safety and care.
3. Usage data (IP address, browser type, device information) for website analytics and security.
4. Data shown in comments forms, visitor IP address, and browser user agent string for spam detection.
5. If you upload images, avoid including embedded location data (EXIF GPS).

 

3. How We Use Your Information

1. To process registrations, communicate with parents, and manage academy operations.
2. To ensure child safety and respond to emergencies.
3. To improve website functionality and user experience.
4. Comments may be checked through an automated spam detection service.
5. An anonymized string from your email may be sent to Gravatar to check for profile picture (see Gravatar privacy policy).

 

4. Cookies

1. If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience (lasts one year).
2. Visiting the login page sets a temporary cookie to check browser acceptance (discarded when browser closes).
3. Login cookies last for two days; screen options cookies last for a year. “Remember Me” keeps login for two weeks.
4. Editing or publishing an article saves a cookie with the post ID (expires after 1 day).

 

5. Embedded Content from Other Websites

1. Articles may include embedded content (videos, images, etc.) that behaves as if you visited the other website.
2. These sites may collect data, use cookies, embed third-party tracking, and monitor your interaction.

 

6. Sharing and Disclosure

1. We do not sell or rent your personal data to third parties.
2. Data may be shared with staff and service providers only as needed for academy operations.
3. If you request a password reset, your IP address will be included in the reset email.
4. We may disclose information if required by law or to protect academy rights and safety.

 

7. Data Protection and Security

1. Data is stored securely and only accessible to authorized staff.
2. We use reasonable measures to protect your data from unauthorized access or loss.
3. You may request access, correction, or deletion of your data by contacting us.

 

8. Child Data Protection

1. Special care is taken to protect data of children under 16.
2. Parents may request deletion of their child’s data after leaving the academy.

 

9. How Long We Retain Your Data

1. Comments and their metadata are retained indefinitely for moderation purposes.
2. Registered users can see, edit, or delete their personal information at any time (except username).
3. Website administrators can also see and edit user information.

 

10. What Rights You Have Over Your Data

1. If you have an account or have left comments, you can request an exported file of your personal data.
2. You can request erasure of your personal data, except data kept for administrative, legal, or security purposes.

 

11. Policy Updates and Contact

1. Changes to this policy will be posted on our website.
2. Contact: +971 58 234 6359 | legal@neuraplayinternational.com.

I have read, understood, and agree to this Privacy Policy.